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Charity administrators provide an important point of contact between the various departments of a charity, whether large or small, although the size of a charity will dictate to a certain degree the range of tasks an administrator may be required to perform.
In large organisations, the majority of an administrator’s time is spent in an office where they will have a variety of universal duties: secretarial work; answering telephone calls; filing paperwork; handling internal and external correspondence; working with accounts and human resources; organising and sometimes attending meetings.
In smaller charities, an administrator might divide their time between office work and casework, which could involve visiting users of the charity and members of the public, training or assisting volunteers or attending meetings with external bodies.
In larger charities, an administrator might be in charge of administration of a certain department within the organisation, such as events, marketing or finance, or they might work on a certain branch of the charity, such as learning and development, young people or medical care.
They, along with finance departments, accountants and fundraisers, will keep a close eye on cash flow in and out of the charity. They help allocate charity expenditure budgets, staff salaries and incoming donations.