Friday, 24th November 2017
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RECEPTIONIST

Receptionists are usually newly qualified beauty therapists or hairdressers looking to progress in their career. This is generally seen as the best way to do this as it gives the individual experience from a ground level and helps them understand the workings of a salon and offers an excellent insight into the entire industry.

Receptionists are very busy and will be expected to work 6 days a week in sometimes very long shifts. Their duties include:

  • being proactive on the telephone by taking booking and selling products
  • face to face interaction with clients when they enter the salon or spa
  • answering any queries; taking payments and cashing up
  • keeping and maintaining client records
  • tidying the salon or spa when necessary
  • understanding any health and safety or security issues that affect the premises
  • checking stock and ordering more where appropriate
  • generally promoting the salon and its associated products.