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Hotels are big business. Most people who are not staying at home and are away for the night will stay in hotels. Hotels cater for all of those on holiday and those away on business, something much more common in the past decade.
It truly is a global industry and some of the biggest brands in the world are in accommodation provision. From the moment guests arrive until after they leave they must be looked after to the standard both they and the company you represent expect.
Roles and jobs are extremely varied from being a porter to being the manager of a multinational chain. The accommodation industry is extremely good at employing those without prior experience and rewards those who are capable, dedicated and proves their worth.